QUALITY MANAGEMENT SYSTEM (QMS) MANUAL

Conforms to

ISO 90012015.jpg
  1. QMS SCOPE                                                                                                                                                                                                                                            

    1. Design, development and manufacture of LED Aviation Obstruction Beacon Light and their accessories.

    2. Applies to processes, activities and employees:

Site

Processes & Activities

AVIALITE KL (HQ)

21, Jalan PBS 14/3, Taman Perindustrian Bukit Serdang, 43300 Seri Kembangan, Selangor Darul Ehsan, MALAYSIA

Odoo Processes: Sales, Purchases, Warehouse (small portion), Marketing, Human Resource

Others: Customer Service

AVIALITE KT (Factory)

PT 37590, Kawasan Perindustrian Gong Badak, Mukim Kuala Nerus, 21300 Kuala Terengganu, MALAYSIA

Odoo Processes: Purchases, Warehouse, Manufacturing, Human Resources

Others: Customer Service, Design & Development

  1. This manual is designed based on ISO 9001:2015 requirement.

  2. The company claims no exclusions from the ISO 9001 standard.

 
  1. QUALITY POLICY STATEMENT

    1. Supply customer-driven quality products and services to our clients.

    2. Drive operational performance excellence.

    3. Understand the full specifications and intended requirements of our clients, typically ICAO Annex 14, Chapter 6: Visual Aids for Denoting Obstacles [6th Edition, July 2013], and DCA Malaysia ASD 404 - Lighting of Obstacles.

    4. Comply with or exceed the requirements and expectations of our clients.

    5. Strive for continuous improvement to improve the value of our products and services.

 
  1. QUALITY OBJECTIVE

    1. Yearly Quality Objective should be recorded in ISO 9001:2015 - Quality Objective file. This file can be found in Google Drive ISO 9001:2015 folder.

 
  1. MONITORING AND MEASURING RESOURCES

    1. Equipment. Acquire certificate of conformity from third party calibrator for one of the equipments from the same category. The equipment calibrated will be used as the standard to calibrate the rest of the equipments from the same category. Calibration SOP, Calibration Work Instruction, Calibration Form and Calibration Equipment List can be found in Google Drive ISO 9001:2015 folder. Completed Calibration Form should be stored in server ISO 9001:2015 folder.

    2. Workers. Employee job title, superior, department, default working location etc can be viewed in Odoo Human Resource Module. Ability of workers should be reviewed yearly during appraisal. Employee competency profile should be updated based on performance evaluation from daily work reports and job requirement. Employee Competency Profile can be found in Server ISO 9001:2015 folder. Training feedback form should be filled by worker who has gone through the training in 3 days time.

    3. Raw Materials. Raw materials should be tested after received from supplier. Confirmed items should be commented in the transaction found in Odoo. Material Complaint Form should be filled and send to the supplier if reject is needed.

    4. IOT (Internet of Things):

      1. Server [Synodiskstation] on AVIALITE is backed up on two independent locations in KL and KT, each having double bay hard disc for fail safe file mirroring. KL also have a third backup for various saved versions. Server backup is scheduled to backup on a weekly basis to guard against file integrity issues, virus or accidental delete.

      2. Google drive/ Google app is safeguard by Google’s industrial grade real time robust security and backup systems. Allowing version review and backup. All authorized personnel with login can easily access IOT via the internal network or world wide web.

      3. Odoo will be use as Enterprise Resource Planning (ERP)  platform. It is on the cloud, and maintained by Onnet Solutions. Onnet Solutions host our cloud database in AIMS Data Center locally. It provides daily backup and the data is backed up to other server within the Data Center.

      4. Documents that may need to be edited ie QMS Manual, daily records, templates, procedures etc shall be kept in Google Drive ISO 9001:2015 folder. Documents recorded which no longer needs to be edited shall be stored in server ISO 9001:2015 folder.

 
  1. OPERATION OF PROCESSES

    1. Job description of employee can be found in server ISO 9001:2015 folder.

    2. Meetings:

Production Meetings - To be done weekly, chaired by one of the R&D personnel to discuss about work in progress, targets, various issues, QMS objectives and solutions. The meeting shall be minute down by a person assigned by the chairperson and it shall be stored in the server ISO 9001:2015 folder - MoM - Production.

Sales Meeting - To be done monthly, chaired by International Marketing Manager to discuss about sales plan, opportunities, and targets. The meeting shall be minute down and saved in the server - Sales folder - MoM - Sales.

  1. Procedure of processes can be found in Google Drive ISO 9001:2015 - Procedure folder.

  2. All Standard Operating Procedure (SOP) shall be written by personnel in the department handling the process, and it shall be checked and approved by the Director before usage.

  3. Purchasing should be done according to purchasing procedure which can be found in Google Drive ISO 9001:2015 - Procedure.

  4. Product development should be recorded in R&D folder in Google Drive.

  5. Product should be produced according to production procedure of that particular product base on testing standard using calibrated quality related tools.

  6. Product should be tested according to the testing procedure of that particular product.

  7. Testing result should be recorded in the QC Inspection Logbook.

  8. Troubleshoot result should be recorded in Troubleshoot Form in Google Drive.


  1. CONTROL OF DOCUMENTED INFORMATION [7.5.3]

    1. Calibri font (size 10) should be used for every documented information produced in-house. Title fonts should be in Usuzi font (size 16), unless in platforms that there’s no Usuzi font to choose from, ie. Google Docs, and Odoo.

    2. Hard copy records should be maintained for 3 years or 7 years (government bodies related) before removing them from the respective storage area.

    3. Documented information should be duplicated before updating.

    4. Obsolete version should be kept in obsolete folder after updating is done.

    5. Records and reports should be kept in pdf format.

    6. Forms should be kept in editable format.

    7. Drawings of products should kept in hard copy in R&D department with a “Master” seal and confirmation signature of the designer or editor.

    8. Server will be use to store documented informations that shall not be altered. Google drive will be use to store documented informations that can or may be altered.  Odoo will be use to keep track of product movement.

 
  1. REVIEW OF PRODUCTS AND SERVICES REQUIREMENT

    1. Reviewed information should be acquired from sales person and be recorded in SO.

 
  1. DESIGN AND DEVELOPMENT

    1. Process of design and development (review, verify, test, improve) should be documented.

    2. Confirmed design's BOM, Schematic, Block Diagram, User Manual, Brochure, Installation Reference, Testing Procedure and Production Procedure should be documented. These templates can be found in ISO folder.

 
  1. CONTROL OF OUTSOURCED PROCESSES, PRODUCTS & SERVICES

    1. Evaluation, selection, monitoring of performance, and re-evaluation of external providers, based on their ability to provide processes or products and services in accordance with requirements.

    2. Documented information of these activities and any necessary actions arising from the evaluations should be retained.

    3. Supplier evaluation form, supplier registration form and performance criteria can be found in server.

 
  1. CONTROL OF PRODUCTION AND SERVICES PROVISION

    1. Products conformity can be found in QC Inspection Logbook. The validation of conformity is based on Standard Record which can be found in server ISO 9001:2015 folder.

    2. Products traceability can be traced in Odoo.

    3. History of products bought, products produced and products delivered can be found in Odoo.

    4. When changes need to be done, items to be edited and person(s) authorizing the edit should be recorded on the particular document.

    5. Actions on nonconformity should be recorded in Troubleshoot Record in Google Drive.

    6. Rejected product record can be found in Odoo.

 
  1. INTERNAL AUDIT

    1. Plan, establish, implement and maintain an audit program including the: frequency, methods, responsibilities, planning requirements and reporting, which shall take into consideration the importance of the processes concerned, changes affecting the organization, and the results of previous audits.

    2. Audit should be done in an interval based on the importance of the process. Define the audit criteria and scope for each audit. Select auditors and conduct audits to ensure objectivity of the audit process.

    3. Audit steps should include, observe, question, verify, report and take action without undue delay.

    4. Audit report form can be found in ISO folder.

 
  1. MANAGEMENT REVIEW

    1. Review on opportunities for improvement, need for changes to the QMS and resources needed.

    2. Results of management review should be documented in Management Review Form which can be found in ISO folder.

 

© 2016 AVIALITE; all rights reserved. This document may contain proprietary information and may only be released to third parties with approval of management. Revision history can be checked at File> See revision history. Document is uncontrolled when printed; uncontrolled documents are not subject to update notification.